Have questions ?

Questions and answers

General questions



Account Questions



Deposits Questions


  • Why isn’t the ROI fixed?

    Our platform is based on real-time trading activities. The crypto market is volatile and constantly changing, so profitability varies daily. We prefer offering realistic and flexible returns rather than fixed rates that may not reflect true market behavior.

  • Is my capital safe?

    While trading inherently carries some level of risk, our team follows strict risk management protocols to safeguard your capital. We do not engage in high-risk, speculative trades.

  • What is the minimum and maximum investment amount?

    • Minimum Investment: $50
    • Maximum Investment: $499 (for entry-level plan)
    Higher tiers are available with increased capital limits and potentially higher benefits.

  • How may I make a deposit?

    You may make your deposit by choosing any investment package of your choice then type your desired amount in the 'Amount' field, choose payment system and click 'Proceed'. Follow further instructions of your payment system.

  • When the deposit should be activated?

    Your deposit should be activated immediately if you use Perfect Money. If you use cryptocurrencies it could be some time which is required for getting confirmations by the cryptocurrency network. For deposits in cryptocurrencies we need at least 1 confirmation. If your deposit hasn't appear in your account for a long time, please contact us.

  • Where can I read about the investment plans?

    You can check all actual investment plans in your member area on Make Deposit page.

  • When can I withdraw my earnings?

    You can withdraw your profits at the end of each 7-day cycle. Early withdrawals may incur a processing fee depending on the terms of the plan.

  • How can I withdraw my profit?

    In order to withdraw your profit you need to naigate to "cashout" page in your Cabinet. Please input payout amount and choose payment system which you have used for making your deposits.

  • How soon after withdrawal request will the money appear on my payment account?

    Your request will be processed instantly. We do everything possible to reduce awaiting time of our clients.

  • Is there a referral bonus?

    Yes! We offer a 10% direct referral bonus on every fresh deposit made by your referred users. It’s instantly credited to your wallet once their deposit is confirmed.

  • What happens if the market performs poorly?

    Our trading system is designed to adapt to both bullish and bearish markets. On lower performing days, your ROI may be closer to the minimum (0.7%), but your capital remains actively managed and protected through diversified strategies.

  • Who manages the trades?

    We have a team of experienced crypto traders and automated systems working together. Trades are executed using a combination of manual analysis, AI-driven bots, and technical indicators to maximize returns.


Get in touch to learn more

support

We are investing in new technologies and always looking for new innovative products to build within the Veridex limited brand.

Get in Touch
  • Registered Office:

    Herengracht 420,
    1017 BZ Amsterdam, Netherlands.

  • Email

    support@veridexlimited.com